Returns Information
You have 14 days to return or exchange your items
- Sign in to your SHOPATVELVET account and select the order number from which you would like to return or exchange
- You will receive an email confirmation containing your return instructions
- Once confirmed, please send the package to:
PT. SIRANTRA ADHAMA
Return and Exchanges
Jl. Kelapa Puan Raya Blok AF 1/3
Gading Serpong, Tangerang 15810
Indonesia
Important Information
- Purchases items are exchangeable into a different size
- All exchanges are subject to availability
- All exchanges are sent to you without shipping cost
- Please make sure all products are exactly as you received them with tag still attached
- Product exchanges only applied to products with manufactory defect
Thank you for shopping at shopatvelvet.com
If you have any questions regarding your order please contact us at contact@shopatvelvet.com
www.shopatvelvet.com